LEGAL REFERENCE

s18 par aapki privacy hamari zimmedari hai

Jab aap s18 par account kholtay ho, aapka personal information aur financial details hamari sabse badi priority rehti hai. Yeh privacy policy samjhaata hai ke ham aapka data...

Data encryptionLocal complianceTransparent practices
s18 s18 par aapki privacy hamari zimmedari hai

Hamara privacy posture Pakistan mein

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HAMSE RABTA KAREIN

Privacy questions ke liye hamara contact

Support Email Aapka privacy-related koi bhi sawal, [email protected] par bheej...
In-App Chat s18 app mein 'Help' section se live chat...
Privacy Officer Agar aapka matter sensitive ho, hamara dedicated privacy...
BHAROSA AUR CLARITY

Hamara privacy stance Pakistan ke liye

No Third-Party Sharing

Aapka personal data ham kisi third party ko beech mein marketing ya advertising ke liye nahi dete. Agar law enforcement ko zarurat ho, tab legal process ke through hi kuch share hota hai.

Data Retention Clear

Account close hone ke baad aapka data 90 din tak hold rehta hai, phir permanently delete ho jaata hai—sirf legal ya tax records except. Ye timeline simple aur transparent hai.

Encryption Standard

Login se leke withdrawal tak har transaction SSL encryption ke under chlti hai. Ye same security use hote hain banks bhi Pakistan mein.

Local Payment Privacy

JazzCash, Easypaisa, SadaPay, Raast—ye sab local payment gateways hain. Unke saath ham PCI-DSS compliant, matlab card ya bank details secure rehti hain.

No Cookie Tracking Abuse

Ham cookies use karte hain account experience smooth rakhne ke liye, lekin tracking ya behavioral advertising ke liye nahi. Aap cookie settings apne browser se manage kar sakte ho.

Breach Response Plan

Agar koi security issue ho, ham 30 din ke andar affected users ko notify karate hain aur kya steps liye gaye woh batate hain.

POLICY KA SCOPE

Hamara privacy policy kya cover karta hai

01

Account Registration Data

Naam, email, phone, date of birth—ye sab aapka identity verify karne ke liye hamara legal requirement hai.

02

Payment Information

JazzCash, Easypaisa, SadaPay, Raast wallet IDs aur banking details—sirf payment processor tak jaati hain, s18 servers par nahi.

03

Gameplay Logs

Aapka betting history, withdrawal records, session times—ye sab aapka account security aur dispute resolution ke liye store hota hai.

04

Device Information

Device ID, IP address, browser type—ham ye data use karte hain fraud detection aur account security ke liye, profile banane ke liye nahi.

05

Support Communications

Chat history, emails—ye sab aapka record aur future reference ke liye hamara server par rakhte hain, kum se kum 2 saal.

06

Consent & Preferences

Aapka email marketing consent, notification settings, responsible-use flags—sab kuch aapke account mein visible aur editable rehta hai.

07

Deleted Account Data

Delete kerne ke baad 90 din hold, phir permanent deletion. Legal holds ya regulatory requests mein data extra time reh sakta hai.

HAMARA APPROACH

s18 ka privacy infrastructure kya hai

SSL Encryption Har login aur transaction hamara encrypted connection ke through hota...
Two-Factor Authentication Account security badhane ke liye optional 2FA available hai. SMS...
Regular Security Audits Hamara platform quarterly security checks se guzarta hai. Agar koi...
Payment Gateway Standards JazzCash, Easypaisa, SadaPay, Raast—sab gateways PCI-DSS certified hain. Pakistan mein...
Data Access Controls Sirf authorized s18 staff members ko aapka sensitive data dekna...
Privacy by Design Jab hamara feature naya launch hota hai, privacy hamara first...

Privacy ke baare mein aapke doubts

Nahi. Aapka betting history aur account activity sirf aapke account analytics aur aapke dispute resolution ke liye use hota hai. Marketing, analytics partners ko anonymized aur aggregated data dete hain—aapka individual history kabhi share nahi hota.

Payment details directly payment gateway ko jaate hain, s18 servers ko nahi. Ham sirf verify karte hain ke deposit confirm ho gaya, phir aapka wallet credit karte hain. Wallet ID stored rehti hai, lekin actual bank details nahi.

Bilkul nahi. Aapka data property aapki hai. Ham use karte hain sirf service provide karne ke liye. Agar law enforcement ya court order ho, tab legal process ke through hi hote hai aur aapko inform karte hain.

Account delete request karti ho to aapka data 90 din tak hold rehta hai—agar withdrawal pending ya koi legal issue ho. Phir permanent delete hota hai. Lekin transaction records tax law ke liye 5-7 saal tak rakhe ja sakte hain.

Cookies hamara session maintain rakhte hain, taake aap bar bar login na karein. Tracking nahi karte—sibling sites par follow nahi karte. Browser settings se cookies clear kar sakte ho ya settings mein customize kar sakte ho.

Ham sirf account updates aur promotional emails us waqt bhejtay hain jab aap consent do. Aapke account settings mein 'Email Preferences' section mein kabhi bhi unsubscribe kar sakte ho.

Agar breach ho to 30 din mein affected users ko direct message karte hain aur kya hua, kya steps liye gaye woh explain karte hain. Aapka withdrawn funds tab tak hold rehte hain jab tak investigation complete na ho jaaye.